Our approach is to always seek to agree a fee with you at the commencement of our work with you. We will look to agree that fee as part of our digital engagement process with you. If for any reason we can not agree a fee with you for the solution that we are providing, we will default to charging you on an hourly basis, reflecting the nature and complexity of the matter but also taking into account our efficiency and skill in delivering the solution you need. We are happy to agree a prior limit on our charges and expenses but we won’t carry on any further work beyond that limit without your express authorisation to incur additional costs.

As part of our digital onboarding process you will receive a fee estimate for the solution to be provided for your needs. Our onboarding process is delivered through LEGL and the cost of this process (£50 + VAT if you are an individual and £150 + VAT if you are a corporate, partnership or other organisation) will be paid through LEGL within the onboarding process as a disbursement.

We may also incur fees with third parties such as search agencies, experts and occasionally barristers and will expect you to fund these disbursements prior to them being incurred. There may also be additional charges for bulk photocopying, travel and courier fees. We will notify you of these fees wherever possible prior to our incurring them. We also charge an administration fee of £40 + VAT for each transfer of funds made by us through our bank. Any charges from your own bank or a bank of a transferee will be payable by you or by the transferee. Where applicable, VAT will be charge at the prevailing rate on our costs.

We also use Shieldpay Limited as our preferred third party managed account operator for client account funds. There will be a minimum charge of £15 for funds processed through Shieldpay Limited or 0.06% of the value of the money processed by Shieldpay on our behalf, whichever is the greater.