How arch.law supports you

What's included as a Portfolio Member?

We will be there to support you every step of the way, leaning on our four core pillars that differentiate us from other traditional firms;

– Our leading technology and innovation offering.
– Dedicated management support built through years in leading global businesses.
– Our global footprint that brings new opportunities to collaborate.
– Build your business within ours, not limiting opportunity.

Alongside this as a Portfolio Member at arch.law, you gain access to fully integrated support designed to help you focus on your clients, your practice and your growth, without the overheads, inefficiencies, or isolation of traditional models.

Our central teams provide end-to-end support across Operations, IT, Marketing, Finance, and Legal, Risk & Compliance, ensuring you can operate confidently, compliantly and at scale, wherever you are based. Our SMT provide 1-1 dedicated support across business strategy, operational efficiencies, financial planning and compliance to ensure you build your portfolio in a scalable way, that works for you.

To help you make an informed decision on arch.law we’ve covered the key areas below, we’re always evolving so in that sense we’re quite sure we will have you covered! Reach out if you have any specific questions…

Operations & Administrative Support

Our operations team keeps the day-to-day running of your practice efficient, organised and scalable. Led by Jonathan Patterson, COO.

What’s included:

Matter, document & file management: Secure, searchable, fully electronic.
Templates, precedents & workflows: Standardised libraries to save time and improve consistency which we will build with you.
Client onboarding and conflict checks: Streamlined, compliant processes from first instruction to support you as the responsible lawyer.
Operational coordination: Support for file administration and day-to-day logistics.
Lender panel management: Maintenance of existing panels, applications for new ones, and ongoing lender compliance support.
Legal Process Outsourcing: We have two different businesses that provide remote paralegal support on a 0.5 FTE or full-time FTE per month. The FTE charge varies between £1,200 and £1,500 per month.
Training: We utilise the Professional Futures Alternative, offering over 2,000 modular courses to ensure compliance with your CPD obligations.
Typing and Document Production: If you need typing or DPU support, we have a third-party supplier who can assist, with costs covered from our revenue share.

IT Support

Our IT team provides secure, reliable and cloud-based technology so you can work efficiently from day one anywhere in the world.

What’s included:

Modern cloud stack: Microsoft 365 plus proven tools (e.g., Actionstep, DocuSign, Fireflies, Orbital, Legl, Adobe, Xero, Qwilr) for a smooth, secure experience.
Security by design: Enterprise‑grade controls, MFA, monitoring and regular updates.
Anytime, anywhere access: 100% cloud—work securely from any device.
24/7 helpdesk: Rapid setup, troubleshooting and optimisation.
Onboarding & automation: Tailored configuration; we help the systems serve you.
AI enablement: Practical support to safely use tools like Copilot, Perplexity and ChatGPT to boost productivity and efficiency.

Marketing & Business Development Support

Our marketing and business development team led by Beth Livesey, exists to help you build visibility, credibility and a sustainable pipeline, aligned to both your individual practice and the arch.law brand.

What’s included:

Personal marketing plan: Positioning, niche, value proposition and target clients.
Thought leadership & PR: Edit and amplify insights; profile‑raising media support aligned to brand and risk.
Social strategy: Content themes, cadence and engagement.
Campaigns & launches: Support for practice, sector or solution rollouts.
Proposals & pitches: Decks, credentials and case studies aligned to brand.
Referrals & collaboration: Warm introductions and cross‑practice opportunities.
Events: Speaking, panels, webinars and member networking events.
Sales & BD training: Practical skills for sustainable growth

Finance & Accounting Support

Our finance team provides structured and transparent financial management, giving you clarity and confidence over your practice performance. Led by Matthew Davidson, Head of Finance.

What’s included:

Legal cashiering & client / trust account: Aligned to regulatory requirements.
Billing & cash management: Invoicing, reconciliations and financial controls.
WIP, billing & fee reporting: Regular, transparent performance visibility.
MI & dashboards: Data to support informed decisions.
Credit control: Invoicing, reminders and debtor reporting.
Training & business support: Confidence using financial features and managing fee flows.

Legal, Risk & Compliance Support

Our Legal, Risk & Compliance team works alongside you to ensure you can deliver high quality professional solutions in a way that is compliant, efficient and commercially practical. The team is led by Rebekah Leech, Head of Legal, Risk and Compliance globally.

What’s included:

Terms of Engagement: Professionally drafted, compliant and centrally maintained.
Client due diligence & AML: Centralised KYC/AML with enhanced checks where required.
Conflict checks: Robust, central process to protect you and your clients.
Pragmatic regulatory guidance: Clear advice across jurisdictions.
Risk management: Proactive identification and mitigation.
Compliance frameworks: Policies, templates and processes that fit daily practice.
File audits & QA: Supportive reviews to maintain standards and reduce exposure.
Complaint handling: Guidance and escalation support.
Training & updates: Regular briefings on changes and best practice with full access to The Professional Alternative.
Employment & people support: Contracts, policies and day‑to‑day HR queries.
Confidential advice: A safe space to discuss issues early.

Community, Premises & Growth

Collaboration hubs: Access to shared workspaces across our locations.
Global reach: Cross‑border work and internal referrals across the UK, Australia, Canada and growing markets with targeted launches in Dubai and Singapore.
Networking: Regular events to build relationships and referrals.
arch.resource: Access to a growing pool of highly qualified lawyers with the arch.law network.
Process support: Access to lower‑cost support centres and a legal process outsourcing build underway.
Professional indemnity insurance: Covered within arch.law’s 30% revenue share.

What's next?

As a Portfolio Member you bring your expertise and client relationships; we bring the support, people and protections to help you build your practice, your way, confidently, compliantly and at scale.

Want to hear more with a confidential discuss about building your business inside arch.law?