A specialist audit solution for the world’s leading insurers

Working with the world’s leading insurance and reinsurance marketplace, arch.audit brings an independent third party perspective to UK, Lloyd’s and London market insurers.
With teams in the UK, US, Canada and Europe, and a collective century of expertise* – arch.audit offers a global footprint for technical insurance compliance – covering all classes of insurance and all territories.
arch.audit has been created to deliver insurance audit services seamlessly – on-time, on-budget and for a fixed fee.

*the arch.audit team currently comprises 7 highly experienced auditors whose combined careers total 101 years!

How are we different?
  • Our global team provides a single point of contact for all your technical insurance auditing needs – consistency you can trust.
  • We’re independent – so there’s no risk of conflict with your legal services or delegated claims providers.
  • Our fixed fee approach gives cost certainty and clear timescales – just one reason we’re the preferred choice for many of Lloyd’s Managing Agents.
  • Technology driven – arch.audit is run on a fully paperless basis, significantly reducing the risk of physical data loss and our systems provide a highly secure method of transferring data with clients, brokers and the firms being audited.
Our audit services
arch.audit offers a comprehensive suite of auditing services, ensuring compliance in the face of constant regulatory change.
Coverholder or DUA Audits

Technical review of delegated underwriting processes and binding authority compliance.

TPA or DCA Audits

Technical review of delegated claims handling and compliance with SLA requirements. 

Claims File Reviews

Peer Review of open and/or closed claims to ensure compliance with best practice or internal guidelines.

Governance or Operational Audits

Review of policies and procedures, including financial crime, data protection, business continuity, complaints management and loss fund management (as appropriate)

Claims Portfolio Reviews

Targeted review of specific aspects of claims handling, usually relating to claims leakage, reserving practices or litigation management.

What do clients think?

A little about us

At we combine leading edge technology with
high quality lawyers and advisors to deliver legal
solutions differently for our clients.


We recognise that law is not simply a service – our
clients need a solution that allows them to rectify their
problem or maximise their opportunity.

Our team

John Davidson

Head of arch.audit – arch.portfolio member

John has 26 years’ experience in the insurance market, 18 years in audit and 8 years in claims management roles. He has extensive experience of all major insurance and reinsurance classes, with audits, claims reviews and inspections of records performed in Africa, Australia, Canada, Caribbean, Europe, Iceland, Middle East, New Zealand, Scandinavia, Switzerland and USA.

Leigh Jones

Head of Client Relations – arch.portfolio member

Leigh has nine years’ experience in the insurance industry, including seven years in insurance audit. In her role as head of client relations Leigh ensures that the clients individual and specific audit requirements are met by the global team of auditors. Leigh is responsible for the pricing and scheduling of global audits and ensuring the timeliness of the reports issued to the clients.

Lana Daurie

Head of Audit Services –  arch.portfolio member

Lana has 18 years of experience in the insurance market, 12 years of this within the London market and 9 of those years in audit. Having led teams at major audit firms in Canada and the USA, Lana has built a market leading audit firm and developed a strong relationship of trust with a client base which includes all major London Market Insurers. Passionate about her career and subject matter, Lana has been invited to present to both clients and at market events. Believing strongly in a compassionate and inclusive workplace, Lana is excited by the endless opportunities at

Alex Mahary

Head of US Audit – member

Alex has 18 years of experience in the insurance market. Prior to joining, he has worked in many roles in the industry including roles in claims handling, underwriting, product development, risk management and audit. Alex has primarily worked in the Canadian and the United States markets with a mix of both domestic insurers and the Lloyd’s market.

Jenny Shanh

Senior Auditor – member

Jenny Shanh is a Senior Auditor and P&C insurance professional, passionate about delegated authorities and the London market. She excels at her role by combining her analytic skills along with her claims and underwriting experience with a strong writing acumen. Believing that helping others during the audit process requires an equal amount of kindness, understanding and a diplomatic approach, Jenny ensures all stakeholders benefit from her time spent.  Jenny believes in the work she does and enjoys the close knit and inclusive team approach at arch.audit. Prior to joining the audit world, Jenny worked for Canadian domestic insurers and is rounding the finish line on her CIP designation. 

Ryan Bennett

Senior Auditor – member

Ryan has 15+ years within the Canadian insurance industry focusing on claims handling, both for domestic and Lloyd’s markets. In 2021 he transitioned to a role as an auditor for the Canadian and USA Lloyd’s markets and is excited to continue along this career path at

Natasha Samuel

Auditor – member

Natasha has 10 + years within the Canadian domestic insurance industry focusing on claims handling and processes. She has held varies insurance roles which has provided her the skills to be well rounded in her field. She has transitioned recently to audit and is able to apply her claims and underwriting background, into auditing practices for the Canadian and USA markets. Her objective is to continue to gain knowledge from her experienced colleague, in order to be well versed audit professional.

Find out more

delivering legal solutions, differently